{"id":86114,"date":"2022-09-05T04:34:31","date_gmt":"2022-09-05T04:34:31","guid":{"rendered":"https:\/\/pitchpersonal.com\/info\/?page_id=86114"},"modified":"2022-09-05T11:48:35","modified_gmt":"2022-09-05T11:48:35","slug":"usage-policy","status":"publish","type":"page","link":"https:\/\/pitchpersonal.com\/info\/usage-policy\/","title":{"rendered":"Usage Policy"},"content":{"rendered":"\t\t
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PitchPersonal Usage Policy<\/strong><\/h3>

\u00a0<\/p>

By using our product, you agree to this Usage Policy and acknowledge that the rules mentioned below are mandatory and must be followed. Please read them carefully.

<\/p>

  1. Low Bounce Rate<\/strong>

    Our first rule is strongly related to a crucial campaign metric – bounce rate. When using PitchPersonal, please, make sure your bounce rate\u00a0does not exceed 15%<\/strong> at any time.<\/p><\/li>

  2. Spam Bounce Rate<\/strong>

    Spam Bounce Rate is the number of bounced emails due to SPAM reasons. It\u2019s calculated as a ratio of spam-bounced emails to all emails sent in your PitchPersonal account. If this metric\u00a0exceeds 1%<\/strong>\u00a0, we retain the option to suspend the account immediately.

    <\/p><\/li>

  3. Valid Emails<\/strong>

    Since some emails from your list can be outdated or belong to people that are not related to the same business anymore, there is a bigger problem – invalid or nonexistent emails of your prospects. The share of such emails\u00a0should not exceed 20%\u00a0<\/strong>for any campaign.<\/p>

    To address this issue, you can use any email verification platform of your choice.

    <\/p><\/li>

  4. CAN-SPAM Act Compliance<\/strong>

    Make sure that your all your email campaigns comply with the\u00a0CAN-SPAM Act<\/u><\/a>.<\/p>

    Before sending any email sequence, familiarize with CAN-SPAM Act or any similar regulation that might be available in the country of residents of your contacts. If in doubt, feel free to reach out to our\u00a0Customer Success<\/u><\/a>\u00a0agent.

    <\/p><\/li>

  5. Opt Out Rate<\/strong>

    If you\u2019re carrying out an outbound campaign, you should always have the opt-out link available for your contacts. In addition to this, please, make sure you keep your\u00a0Opt Out rate under 10%<\/strong>.

    <\/p><\/li>

  6. Opt Out Link & Text<\/strong>

    This rule corresponds with CAN-SPAM Act compliance.\u00a0 By using Reply, you agree to\u00a0always<\/strong>\u00a0include an opt-out link when sending cold email campaigns. Though, within this rule, you are free to customize your link text to make your email look as if it has been written manually.

    <\/p><\/li>

  7. No Generic Emails<\/strong>

    We require to avoid using generic email addresses (such as info@, sales@, support@ etc.) not related to a certain person in your prospect list.

    <\/p><\/li>

  8. Email Attachments<\/strong>

    Though using email attachments throughout your outreach campaign isn\u2019t prohibited, we strongly recommend to minimize its usage as much as possible since it makes your emails fall into spam folders.

    <\/p><\/li><\/ol>

    This is especially important for cold contacts, their first-step emails and initial follow ups. If you have a \u201cwarm\u201d campaign and prospects that you have already contacted in the past, attachments become more acceptable to use.

    <\/p>

    Please be aware that this Usage Policy is obligatory for all Product users and violating rules mentioned above may result in account suspension.<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    PitchPersonal Usage Policy \u00a0 By using our product, you agree to this Usage Policy and acknowledge that the rules mentioned below are mandatory and must be followed. Please read them… Continue reading Usage Policy<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-86114","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/pitchpersonal.com\/info\/wp-json\/wp\/v2\/pages\/86114","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pitchpersonal.com\/info\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pitchpersonal.com\/info\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pitchpersonal.com\/info\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pitchpersonal.com\/info\/wp-json\/wp\/v2\/comments?post=86114"}],"version-history":[{"count":43,"href":"https:\/\/pitchpersonal.com\/info\/wp-json\/wp\/v2\/pages\/86114\/revisions"}],"predecessor-version":[{"id":86258,"href":"https:\/\/pitchpersonal.com\/info\/wp-json\/wp\/v2\/pages\/86114\/revisions\/86258"}],"wp:attachment":[{"href":"https:\/\/pitchpersonal.com\/info\/wp-json\/wp\/v2\/media?parent=86114"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}